For items purchased on in need of repair within 1 year of purchase, there is no repair charge. If the item was purchased over a year ago, it is subject to a repair and shipping fee.

Due to the one of a kind nature of many of our pieces, we cannot guarantee we can repair every piece made in the collection. 
We are unable to refund any shipping or handling fees related to your purchase or return. We are not responsible for lost return packages, and recommend you insure and track your package.
For any questions regarding this please email