Shipping policy

Yunis K. ships from Los Angeles, CA. All instock orders are processed and shipped within 3-5 business days upon purchase date. All made to order items will take 2-3 weeks for production. after receiving your order confirmation email. You will receive another notification when your order has shipped. 

All instock orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

All Made to Order items will take 2-3 weeks (excluding weekends and holidays) for production after receiving your order confirmation email.

USA SHIPPING

Orders will be processed within 3-5 business days upon purchase date. Orders placed are processed Monday-Friday only (excluding major holidays). Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization and/or stock availability. Orders will be shipped via UPS Ground or USPS. 

Orders may ship immediately if the item(s) are in stock. Some of our pieces are made to order - please allow 2-3 weeks for these items to ship. Made to order items are noted in product description. 

Shipping times may be delayed during high volume periods such as online sales, restocks or during the holidays. Customers will be notified if shipments are to be delayed longer than 5 business days. 

Yunis K is not responsible for delays in tracking or delivery due to force of nature or other uncontrollable events. 

INTERNATIONAL SHIPPING 
International orders are shipped via DHL Express. DHL typically takes 3-5 business days to arrive. International shipping costs vary by shipping location.

TAXES & DUTIES

Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Yunis K, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Yunis K. 

LOST PACKAGES 
Yunis K is not responsible for lost and/or stolen packages. 

In the unfortunate event that your package has not been received after delivery confirmation, please contact the shipping provider (USPS, UPS, or DHL Express) to initiate a claim. This will prompt them to investigate the delivery and locate your package. Should they conclude that your package is lost, please send the claim status to info@yunisk.com where we will assist with a resolution.

*All claims must be processed within a week of the delivery confirmation.

Yunis K is not responsible for packages lost in transit, misdelivered, or stolen with a confirmed delivery notification to the shipping address.

We truly appreciate your support of our products. If any issues arise with your order, we will communicate with you immediately and work to resolve it.